PROFESSIONAL OBJECTIVE
I am passionate about using technology to drive positive change and create sustainable futures. With deep expertise in delivering digital services and fleet management, I specialize in developing solutions that improve productivity, enhance efficiency, and reduce environmental impact.
Having led transformative programs for OEMs in the automotive industry, I’ve seen firsthand how innovation can unlock new opportunities for businesses, especially when aligned with sustainability goals. My work is focused on harnessing technology to optimize operations, improve service delivery, and help organizations achieve lasting, positive outcomes.
I’m committed to leveraging my skills to not only solve business challenges but also to make a meaningful difference in the world, advancing sustainability and fostering responsible growth through cutting-edge solutions.
DEGREES
- MBA Entrepreneurial Management
- Jönköping International Business School (JIBS) – Jönköping, Sweden.
- M.Sc. in Computer Engineering
- Jönköping University, School of Engineering (JTH) Jönköping, Sweden.
- B.Sc. in Computer Systems Engineering
- Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM) – Mexico, Mexico.
PROFESSIONAL EXPERIENCE
- Volvo Group Connected Solutions
Services Owner Advisory Services, [Fuel, Energy, and Environment] Sweden.
2020.04 – 2021.12
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Driving Innovation in Connected Solutions: Lead innovation initiatives for Volvo Group’s connected services, focusing on next-generation digital services and sustainable solutions that support the company’s vision for a greener, smarter future.
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Strategic Roadmap Development: Define and execute strategic technology roadmaps, incorporating emerging technologies such as IoT, AI, and machine learning to enhance service offerings.
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Sustainability and Efficiency: Develop innovative solutions that enable sustainability through connected vehicle technologies, focusing on improving energy efficiency and reducing environmental impact.
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Cross-Functional Leadership: Lead multidisciplinary teams, collaborating with stakeholders across the business to align innovation projects with organizational goals and customer needs.
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Technology Scouting and Partnerships: Identify and evaluate new technology trends, exploring potential partnerships and alliances to drive competitive advantage and deliver cutting-edge solutions.
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- Volvo Trucks
Services Owner Advisory Services, [Fuel, Energy, and Environment] – Sweden.
2020.04 – 2021.12
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Service Strategy & Business Model Development: Defined and developed advisory service offerings, lifecycle management, and roadmaps to ensure profitability for customers.
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Optimizing Customer Operations: Collaborated with clients to enhance operational efficiency, implementing process improvements, technology solutions, and training to optimize business performance.
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Cross-Organizational Leadership: Represented the services within Volvo and towards customers, ensuring alignment with business goals and regional support for localized delivery.
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Service Conceptualization & Risk Mitigation: Conceptualized new services based on business insights, identified risks, and developed mitigations, driving successful service offerings in fuel, safety, and driver coaching.
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Technological Growth & Development: Supported technological innovation and improvements within advisory services, contributing to the growth of sustainable, tech-driven business solutions.
- Volvo Buses
Global Service Owner [Uptime and Vehicle Services] – Sweden.
2017.04 – 2020.03
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Service Life-Cycle Management: Led global service offerings and managed life-cycles to align with Volvo’s objectives, with a focus on vehicle uptime and performance optimization.
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Electric Vehicle Optimization: Managed the Uptime Bus Monitoring Center, overseeing the performance of electric vehicles and their Energy Storage Systems (ESS), improving energy usage and efficiency.
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Data Analytics for Predictive Maintenance: Led teams of data scientists from Volvo Group Connected Solutions (VGCS) to use analytics and machine learning to predict vehicle performance and component lifespan.
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Research & Development Sponsorship: Sponsored and coordinated publicly funded research projects (e.g., VINOVA) in partnership with academia to create lifetime models for vital electric vehicle components.
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Contract Management: Developed and negotiated Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) to ensure service delivery excellence.
Fleet Operation Services Project Manager (Telematics) – Göteborg, Sweden.
2014.10 – 2017.03
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Cloud Migration: Led the migration of Fleet Management Services to Microsoft Azure, optimizing telematics and enhancing fleet performance for public transportation through cloud services.
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Telematics & ITS Projects: Managed the implementation of intelligent transportation systems (ITS) and telematics frameworks for key projects, such as the ElectriCity initiative to deliver a showcase for electrification in the city of Gothenburg in Sweden and and fleet management implementation and apps.
Consultant, Tender Manager – Göteborg, Sweden.
2013.04 – 2014.10
Responsible for managing a cross-functional team, analysis of the requirements presented by the public transport authorities (PTA) and presenting a tender response base on the capabilities from Volvo Buses. Accountable for creating and optimizing the tender process response for telematics towards achieve excellent bid responses.
- Kyne Solutions
Consultant (owner), Manager – Jönköping, Sweden.
2008.01 – 2013.01
Founder and consultant of a business management and software development firm with focus on tailored systems and web applications. Identified and understood client needs and outcome for projects and analyzed their feasibility. Interpreted and prioritized specifications and requirements especially on how documents are evaluated. Assembled and led multidisciplinary teams according the requirements form the tasks in hand.
- Jönköping University (JIBS)
Business Consultant & Project Manager (CPM) – Jönköping, Sweden.
2010.05 – 2011.05
Responsibility of the planning, execution, and management of the project for implementing streaming lectures within JIBS. Including the technical knowledge from capturing, edition, encoding, and publishing based on Apple iTunes-U standards.
- General Motors Mexico (GM)
Technology Analyst – Mexico City, Mexico
2005.01 – 2005.07
Management of process for certifying the Dealer Network under the “Dealer Management System Certification (DMS)” at General Motors. Working with Accenture consultants to identify the needed functions that a DMS must have. Prioritized and created the timeline for the project and identified the critical path.
- Plásticos Furbi
Technology Coordinator – Mexico City, Mexico.
2001.11 – 2004.12
Information manager, system administrator and enterprise communication.
CERTIFICATIONS
Scaled Agile, Inc.- Credential ID: 38327016-9884.
Southern Alberta Institute of Technology (SAIT) – Calgary, Canada.
Southern Alberta Institute of Technology (SAIT) – Calgary, Canada.
- Film, TV and Media Production, and Radio Production
Jönköping University, JLK – Jönköping, Sweden.
Carnegie Institute of Technology (Online) – Pennsylvania, USA.
LANGUAGES
- Spanish
Native speaker
- English
Fluent written and spoken
- Swedish
Conversational
TECHNICAL SKILLS
- Productivity
MS Office 365 (Excel, Word, PowerPoint, Outlook), MS Project, MS Visio, MS SharePoint.
- Operative Systems
Mac OS X, OS X Server, Windows, Windows Server, Linux and UNIX.
- Programming
C#, Microsoft .Net Framework, ASP, PHP, Visual Basic, HTML.
- Photo & Design
Adobe Suite (InDesign, Photoshop, Illustrator, Dreamweaver).
- Video Edition
Adobe Premier, Apple Podcast Producer, Final Cut.
DOCUMENTS
- CV English